Quality Assurance

We prioritize customer satisfaction and strive to provide environmentally-friendly,
safe products of impeccable quality in order to open the way to a sustainable future.

Quality Management Principles

  • 01

    Realization of Customer Value

    We strive for customer happiness and provide proactive total solutions that prioritize our customers.

  • 02

    Safety/Environment

    We create a safe working environment where all members can work with peace of mind.

  • 03

    Quality Innovation

    We secure a stable level of quality based on differentiated quality management.

  • 04

    Technological Competitiveness

    We achieve overwhelming cost competitiveness and distinctive product competitiveness
    through continuous technological innovation.

Quality Management Objectives

Improving Customer-
Centric Satisfaction

  • •Achieving “Zero” customer complaints
    •Timely response to customer needs
    •Clear identification of root causes and prevention of recurrence

Prioritizing Safety
and Environment

  • • Creating a safe and sustainable environment
    • Certification and management of quality standards based on safety and environmental considerations
    • Prevention and proactive response to incidents and accidents

Ultimate Quality
Differentiation

  • • Systematizing quality assurance and implementing strict quality management
    • Cultivating a quality-oriented mindset among all members
    • Minimizing quality costs and achieving “Zero” defect rate

Seamless Excellence
from Materials to Products

  • • Maintaining top-tier levels of core technology
    • Securing overwhelming product competitiveness
    • Optimizing manufacturing technology efficiency

Key Functions of Quality Assurance

Strengthening Manufacturing Process and Enhancing Quality Process

  • Incoming Materials/
    Components
  • Manufacturing
    Process
  • Product Shipment
  • Product Analysis
  • Root Cause
    Analysis
  • •Inspection and management of
    incoming materials/components
    •Supplier management
    (process-linked analysis)
    •Specification management for
    materials
  • •In-line monitoring
    •Management of quality variations
    •Management of process change
    points
    •Calibration of measurement
    equipment
  • •Shipment inspection
    (certificate of analysis, visual
    inspection)
    •Management of product quality
    variations
    •Product tracking
  • •Physical analysis of defective
    products
    •Database establishment for
    root cause analysis by defect
    type
  • •Clarification of root causes
    •Identification of improvement
    points
    •Improvement of manufacturing
    process
ISO 14001 인증

ISO 1400

ISO 9001 인증

ISO 9001

IATF 16949 인증

IATF 16949

Automated Processes

Teraon implements automated processes to manage production in real-time.

MES & ERP

Through the implementation of MES & ERP, Teraon has implemented an optimal system for real-time
production management and quality analysis in the field of material and heater manufacturing.

User-friendly

  • Provision of materials and products, inventory management, production performance and history monitoring(utilizing wireless PDAs)

Scalability

  • Advanced production/quality management and adaptability to factory/line expansion (factory-wide application/integrated management)

Traceability

  • Product and material production history tracking for improved yield and analysis of internal/external defects(utilizing QR codes)

Integration

  • Provision of necessary information for sales/purchase management and support for financial management and cost control (ERP integration management)

  • 제1공장

    Factory 1

  • 제2공장

    Factory 2

  • Product Development

    Innovative product development based on customer requirements and cutting-edge technologies

    • Patents/
      Technologies
    • Product
      Specifications
    • Customer
      Specifications
    • Drawing
      Management
    • Certification/
      Sampling
  • Quality Management

    Raw Material Inspection ▶ Process Quality ▶ Finished Product Quality Management

    • Raw Material
      Quality
    • Process
      Quality
    • Finished
      Product
      Quality
    • Non-
      conformance
      Management
    • Quality Trend
      Analysis
  • Sales Management

    Order and sales planning management, delivery and customer response

    • Order
      Management
    • Sales
      Planning
    • Delivery
      Management
    • Shipment
      Management
    • Customer
      Interaction
  • Production/Material Management

    Production Planning ▶ Work Instruction Management ▶ Process Management

    • Production
      Planning
    • Work
      Instruction
    • Material
      Ordering
    • Material
      Inventory
      Management
    • Process
      Management